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选择地点和币种

我们联手全球合作伙伴Borderfree为您提供卓越的海外购物体验。请在下方选择送货地点和币种。

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请注意,此商品仅限店内取货。

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联系我们

通过电子邮件、电话或提交下方表单联系我们。

customercare@rebeccaminkoff.com

1 (866) 838 - 6991 | 东部时间周一至周四上午10点 - 下午6点
东部时间周五上午9点 - 下午3点

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知道了,谢谢!

我们将在48小时内与您联系。

退货

  • 退货政策
  • 国内退货

    We’re sorry your order didn’t work out. In order to receive a full refund, merchandise must be returned within 30 days of purchase. Returned items must be in the exact same condition as they were received. Please note that a refund is not guaranteed if the merchandise is found to be damaged, shows signs of wear, or is without original tags and packaging. Returns that do not meet these requirements are accepted at the discretion of Rebecca Minkoff and subject to a $10 return fee. Upon receipt, returns are processed and refunded within 10-14 business days and confirmation will be communicated via email.

    境外退货政策

    We’re sorry your order did not work out. While we welcome your return, we unfortunately do not cover the cost for international return shipping. To receive a refund, the merchandise must be returned within 30 days of delivery in the exact condition in which it was shipped. Please note that a refund is not guaranteed if the merchandise is found to be damaged, shows signs of wear, or is without original tags and packaging. You will not be refunded for importation fees. Returns that do not meet these requirements are accepted at the discretion of Rebecca Minkoff and subject to a $10 return fee. Upon receipt, returns are processed and refunded within 10-14 business days and confirmation will be communicated via email. Your financial institution may take up to 10 business days to post the refund to your account.

    换货

    At this time, we do not accept exchanges. If you need a different color, item or size, we recommend ordering the desired size while it is still in stock and returning the order(s) as needed. Returns that do not meet the above Domestic and International Return Policy requirements are accepted at the discretion of Rebecca Minkoff and subject to a $10 Return fee. 

    最终促销

    “最终促销”商品不可退换或获得商品抵用券。这适用于rebeccaminkoff.com或uriminkoff.com的所有交易。

    优惠期间成交的商品均被视为“最终交易”,不支持退换和积分。使用优惠码购买的任何商品均被视为“最终交易”,不支持退换和积分。无法叠加使用其他优惠。已提交的订单价格无法修改。

  • Start A Return
  • Some things don't work out. We get that! So, we accept returns within 30 days.

     

    To start a new return, click  here. 

    In order to receive a full refund, the merchandise must be returned within 30 days of delivery, in the exact condition in which it was received with original tags and packaging attached. You must include a completed return form with all returns.

    Once your return begins processing, you will receive a Narvar confirmation email.

    Please note that free return shipping labels are not included in international orders. If you wish to make an international return, please address your return to:

    Rebecca Minkoff Returns Department

    11811 Florence Ave

    Santa Fe  Springs, California 90670

     

  • Returns In Store
  • Visit one of our retail locations for in-person assistance. Bring your item and your invoice to the store. If this is a gift return, be sure to tell the sales stylist. If you have any additional questions about store return policies, please feel free to contact us or get in touch with your local store.

  • 追踪我的退货和退款
  • To track the status of your return, refer to your confirmation email from Narvar.

    Once we receive your return, please allow 10 – 14 days for your refund to process. Refunds are administered to the same form of payment originally used for purchase. Due to varying processing times between payment providers, please note that refunds can take up to 10 working days to show on your account.

    When your return and refund are fully processed, you will receive a confirmation email from Rebecca Minkoff Customer Care.

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请输入有效的电子邮件地址。例如:johndoe@domain.com。