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Choose Country & Currency

We are working with our global partner Borderfree to offer you the best possible international shopping experience. Please select the country you would like to ship to and your currency below.

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联系我们

通过电子邮件、电话或提交下方表单联系我们。

customercare@rebecaminkoff.com

1 (866) 838 - 6991 | 东部时间周一至周四上午9点 - 下午6点
东部时间周五上午9点 - 下午3点

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知道了,谢谢!

我们将在48小时内与您联系。

Order Processing and Shipping

  • 配送
  • 美国境内配送

    We offer free ground shipping on all domestic orders. Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States. If you’d would like to expedite your order, select select FedEx Standard Overnight, FedEx  2 Day, or FedEx Express Saver at checkout. Price will be calculated at checkout based on your order’s size and weight. FYI: we’re unable to ship to U.S. Territories and P.O. Boxes at this time.

    Once your order ships, look out for a confirmation email with tracking information. All online orders do not require a signature. Use the FedEx tracking number you receive to track domestic shipments through www.fedex.com. You can always check the status of your order by logging into your account, too. And if you don’t receive your shipping confirmation within three business days of placing your order, reach out to our customer service team and be sure to include your order number to expedite the process, customercare@rebeccaminkoff.com.

    If you have reason to believe your package has been lost or stolen, please contact Customer Care to initiate a lost package investigation. Please allow 7 - 14 business days for the FedEx investigation and for RM Customer Care to contact you for next steps.

  • 境外配送
  • 金额满300美元的境外订单可享免费配送服务。关税和税费不计入享受免费配送优惠的金额。境外订单的处理时间需延长5至11个工作日。

    For additional information regarding our international shipping please visit our shipping page.

    We’ve partnered with Borderfree to provide a stress-free international shopping experience for customers in more than 200 countries and territories. Our international shoppers now get the benefit of seeing product prices in your local currency, guaranteed order totals at checkout with zero hidden fees, cost-effective international shipping and much more. 

    For additional information regarding your international order please visit Borderfree at www.borderfree.com

    对于境外配送,结账时的订单总额将包含运费与进口费用(预估的海关费、关税与税费)。境外顾客须承担本国征收的所有进口税和关税。这些费率由您所在国家计算,费用根据产品的原零售价以及生产和进口国而定。包裹送达时,您无需支付任何额外费用。如果您选择拒收包裹,您将需要承担将包裹从您所在国家退回Rebecca Minkoff所产生的海关费和运费。上述费用以及往返运费将从您的退款金额中扣除。

    If you have any additional questions, please feel free to reach out at customercare@rebeccaminkoff.com or +1 (866) 838 – 6991.

  • 配送限制
  • 我们目前暂时无法配送至美属领地和邮政信箱。

    Borderfree无法配送含有动物性或植物性成分(例如兔毛夹克、进口皮革等)的产品。如果出于某些原因,任何商品无法从美国出口或进口到您所选的目的地国家,Borderfree将在结账时向您告知。

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